Open to opportunities

Oluwadamilare Abiodun

@oluwadamilareabiodun

Message

I resolve customer issues through empathetic, technical multi-channel support.

Nigeria

Message

What I'm looking for

I'm looking to contribute empathetic, efficient customer support in a collaborative team, using my communication, technical troubleshooting, and documentation skills to deliver exceptional customer experiences.

I've supported local and international freelance clients since 2022, clarifying project scopes, resolving feedback, and delivering accurate written work that earned repeat business. I bring the same organized communication and issue-resolution approach to customer support.

During my cybersecurity internship at Bluescript Institute, I maintained incident logs, worked with IT teams, troubleshot technical issues, and contributed to security documentation. I also built a student project management platform using React.js, Node.js, HTML, CSS, and JavaScript.

Experience

Work history, roles, and key accomplishments

Current

Freelance Writer & Client Communications Specialist

Current

Self Employed

Jan 2022 - Present (4 years 7 months)

Communicated effectively with diverse clients to understand project scopes and ensure satisfaction. Conducted research and delivered well-structured written solutions within deadlines.

Client Communication Research Writing Time Management Problem Solving Documentation

Current

Financial Market Trader

Current

Self Employed

Mar 2019 - Present (7 years 5 months)

Exercised attention to detail and risk management while tracking market data and making decisions under pressure. Developed and implemented trading strategies.

Analytical Skills Risk Management Decision making Market Analysis Record keeping

Cybersecurity Intern (SIWES)

Bluescript Institute

Feb 2025 - Jul 2025 (5 months)

Navigated internal systems and security documentation while collaborating with IT professionals. Maintained logs and incident reports, and contributed to security documentation.

Cybersecurity Documentation Problem Solving Collaboration Data Privacy