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@oluchukwumarcellinan
Results-driven sales and business development professional across hospitality, healthcare, and real estate.
I am a results-driven sales and business development professional with broad experience across hospitality, healthcare, and real estate sectors, skilled at identifying new market opportunities and building long-term partnerships.
My background includes managing B2B and B2C sales channels, coordinating guest relations, and driving targeted outreach campaigns that improved client acquisition and repeat bookings.
I have a track record of measurable revenue growth—contributing to a 15% increase in property sales, 7% growth in healthcare client acquisition, and expanding client portfolios by 30%—while consistently exceeding monthly sales targets.
I combine CRM proficiency (Salesforce, HubSpot, Opera PMS), market research, and cross-functional collaboration to design promotional packages, loyalty programs, and service recovery strategies that enhance customer satisfaction and drive sustainable business results.
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Work history, roles, and key accomplishments
Pinkporche Properties
Jul 2024 - Present (1 year 4 months)
Managed B2B and B2C sales targeting corporate clients and travel agencies, conducted market research and designed promotional packages, and consistently exceeded monthly sales targets to increase occupancy and revenue.
Indigo Hotel
Feb 2022 - Jul 2024 (2 years 5 months)
Oversaw guest experience operations for VIP and corporate clients, implemented service recovery strategies that improved guest satisfaction scores by 9%, and increased repeat bookings through proactive engagement.
Chukwuemeka Odumegwu Ojukwu University Teaching Hospital
Mar 2020 - Jun 2022 (2 years 3 months)
Built partnerships with healthcare providers and insurers, managed CRM to track leads and conversions, and executed outreach campaigns that achieved 7% growth in client acquisition.
PWAN
Jan 2019 - Mar 2020 (1 year 2 months)
Generated and qualified leads, conducted property presentations and negotiations, and contributed to a 15% increase in property sales through strategic client engagement and market analysis.
Degrees, certifications, and relevant coursework
Diploma in Medical Laboratory Technician, Medical Laboratory Technology
Completed a Diploma in Medical Laboratory Technician at Enugu State School of Health Technology, focusing on medical laboratory techniques and clinical diagnostics.
Software and tools used professionally
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