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@nsomaiuser
Results-driven business development and sales professional skilled in client relations and operational efficiency.
I am a detail-oriented business development and sales professional with hands-on experience in travel advisory, hospitality supervision, and remote partnership management. I consistently deliver measurable results by building strong client relationships and streamlining operations.
In business development roles I negotiated contracts, established strategic partnerships, and identified new revenue streams that supported long-term growth. As a sales manager I designed and executed sales strategies, analyzed performance data, and led teams to exceed KPIs for multiple quarters.
In hospitality and travel advisory positions I managed guest services, resolved client issues, and created tailored itineraries that improved customer satisfaction. I am comfortable with remote collaboration and leveraging digital tools such as Microsoft Office and Google Workspace to coordinate work effectively.
I hold a B.Sc. in Microbiology and professional diplomas in Occupational Therapy and Psychology, and I bring a customer-focused mindset, strong organizational skills, and a track record of improving efficiency and driving revenue growth.
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Work history, roles, and key accomplishments
Self Employed
Mar 2025 - Aug 2025 (5 months)
Planned and booked travel arrangements including flights, accommodations, and tours, resolving booking issues to ensure smooth travel experiences and building client relationships that drove repeat business.
1999.Africa
May 2024 - Feb 2025 (9 months)
Developed strategic partnerships and negotiated vendor contracts to drive long-term growth, implemented marketing initiatives to boost brand visibility, and launched new revenue streams through diversification.
Migaty Hotel & Suites
Jan 2024 - Dec 2024 (11 months)
Supervised hospitality staff to ensure top-tier customer service, managed guest complaints with quick resolutions, assisted in recruitment and training, and improved operational efficiency through workflow adjustments.
P & P Water Limited
Jan 2023 - Dec 2023 (11 months)
Designed and executed sales strategies that increased revenue, managed key accounts to ensure repeat business, analyzed sales data to inform decisions, and negotiated contracts securing long-term commitments.
Degrees, certifications, and relevant coursework
Diploma, Psychology
2024 - 2024
Completed a Diploma in Psychology through Alison's online learning platform.
Diploma, Occupational Therapy
2024 - 2024
Completed a Diploma in Occupational Therapy through Alison's online learning platform.
Bachelor of Science, Microbiology
2020 - 2024
Completed a Bachelor of Science in Microbiology with relevant coursework in human behavior, research methods, statistics, immunology, and biochemistry.
Software and tools used professionally
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