Oliver Christian
@oliverchristian
Customer support professional at Consumer Opportunity who handled 250–400 daily calls and closed 10–15 sales during high-volume campaigns.
NigeriaWhat I'm looking for
At Consumer Opportunity, I handled approximately 250–400 inbound and outbound calls per day, explained consumer-service options, and closed approximately 10–15 sales daily during high-volume campaign periods. I also maintained customer records and supported onboarding and escalations.
Through independent AI evaluation and annotation practice, I reviewed AI-generated responses for relevance, factual consistency, and instruction adherence. I also checked image descriptions, object labels, and bounding boxes against visual evidence, flagging uncertain cases for review.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Consumer Opportunity
Jan 2025 - Jan 2026 (1 year)
Handled 250-400 inbound and outbound calls daily, closing 10-15 sales during high-volume periods. Maintained accurate customer records and supported onboarding and escalations.
Appointment Setter / Telemarketer
AUTO rockparts
Feb 2025 - May 2025 (3 months)
Assisted customers in identifying automotive parts, clarified compatibility questions, and recorded order-related details accurately.
Cold Caller / Appointment Setter
Mayer Solar
Nov 2024 - Apr 2025 (5 months)
Prospected homeowners, qualified solar interest, and scheduled consultations. Handled objections and maintained follow-up records.
Appointment Setter / Lead Qualifier
Reach Solar
May 2024 - Nov 2024 (6 months)
Qualified solar leads, identified sales-ready prospects, and booked appointments. Updated lead records and prepared daily outreach reports.
Cold Caller / Sales Assistant
Wider Reach
Feb 2023 - Aug 2023 (6 months)
Made outbound prospecting calls, verified contact information, and identified interested leads. Updated outreach records and supported follow-up activities.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Science, Estate Management
Bachelor of Science in Estate Management from the University of Calabar, expected to complete in 2026.
Udemy
Telephone Sales & Appointment Setting, Sales
Completed the Telephone Sales & Appointment Setting course on Udemy in 2025.
Alison
Introduction to Telemarketing, Telemarketing
Completed the Introduction to Telemarketing course, certified by the CPD Certification Service.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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