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Ify Marizu

@ifymarizu

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Customer experience and sales professional developing AI evaluation expertise, with 250+ daily calls at CALL ASPIRE.

Nigeria

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What I'm looking for

I'm interested in AI training and evaluation projects involving customer service responses, sales and business communication, customer intent, tone, persuasion, appointment-setting scenarios, and information relevance.

At CALL ASPIRE, I handled high-volume inbound and outbound customer interactions, making 250+ calls daily using Convoso and Power Dialer. I qualified prospects, responded to questions and objections, and documented outcomes in CRM systems.

At TOUCH GOLD IMPORTS, I managed customer communication and sales through WhatsApp, social media, and other digital channels. I answered product and order questions, followed up with customers, and used online research and AI-assisted tools to support business communication and operations.

I'm currently developing a specialization in AI training and evaluation, with a focus on customer service responses, sales communication, tone, relevance, and real-world customer interactions. My experience also includes lead qualification and appointment setting at MIM PHARM COMPANY and ICU ENTERPRISES.

Experience

Work history, roles, and key accomplishments

Current

Appointment Setter / Sales Development Representative

Current

Synergy Projects MPC

Feb 2026 - Present (8 months)

Incoming remote role focused on warm inbound lead qualification, outbound follow-up, appointment setting and customer communication. Expected responsibilities include qualifying leads, handling objections, booking appointments, and maintaining CRM records.

Lead Qualification Appointment Setting Client Communication CRM Zoho Basecamp FastDTR

Customer Engagement / Sales Representative

Call Aspire

Jan 2025 - Dec 2025 (11 months)

Handled high-volume inbound and outbound customer and prospect interactions, making 250+ calls daily using Convoso and Power Dialer. Qualified prospects, handled objections, and documented interactions in CRM systems.

Convoso Power Dialing CRM Lead Qualification Objection Handling Client Communication

Sales, Customer Experience & Digital Commerce

Touch Gold Imports

Jan 2019 - Dec 2024 (5 years 11 months)

Managed customer communication and sales activities through WhatsApp, social media, and other digital channels. Qualified customer needs, handled objections, and maintained accurate customer and order information.

Client Communication Sales WhatsApp Social Media Digital Commerce CRM AI Powered Productivity

Sales & Appointment Setter

Mim Pharm Company

Jan 2015 - Dec 2018 (3 years 11 months)

Engaged prospects through structured sales conversations, identified customer needs, and qualified opportunities. Generated and followed up with leads, scheduled appointments, and maintained accurate records.

Sales Appointment Setting Lead Generation Client Communication Objection Handling

Inbound Lead Qualifier

ICU Enterprises

Jan 2013 - Dec 2014 (1 year 11 months)

Handled inbound enquiries and assessed prospects based on needs and interest. Used structured questions to understand requirements, qualified leads, and maintained accurate customer information.

Lead Qualification Client Communication Data Entry Procedures

Customer / Sales Representative

Calls Syndicate

Jan 2011 - Dec 2012 (1 year 11 months)

Handled inbound and outbound customer conversations using structured scripts and procedures. Managed sales conversations, questions, objections, and follow-ups, and documented interactions in CRM systems.

CRM Call Systems Expertise Client Communication Sales Objection Handling