Olga Boyko

• Managed end-to-end B2B order management for international operations.
• Processed invoices, trade documentation, and logistics records in Salesforce CRM and ERP systems.
• Coordinated with internal teams and logistics partners to ensure data accuracy and timely order fulfillment.
• Improved operational efficiency while maintaining compliance and data integrity.

• Conducted induction sessions for new students prior to course start, ensuring smooth onboarding and understanding of academic processes.
• Managed student requests, including course changes, suspensions, and administrative updates, executing workflows in Salesforce CRM.
• Issued invoices and completed administrative tasks with a focus on accuracy and record consistency.

• Directed and supervised the work of cabin crew during flights.
• Conducted crew briefings and pre-flight safety checks.
• Assisted passengers, ensuring safety, comfort, and compliance with regulations.
• Provided support for passengers with special needs (children, elderly, disabled).
• Prepared and submitted post-flight reports.

• Acted as the primary point of contact between the Executive and internal/external stakeholders.
• Managed executive correspondence, reports, and presentations.
• Coordinated recruitment activities.
• Supervised front desk administrators and daily operations.
• Coordinated the work of the in-house marketing specialist.
• Prepared payroll data for the accounting department.

• Provided consultations to clients regarding club services and memberships.
• Oversaw day-to-day club operations and supervised front desk staff.
• Processed client payments and ensured accurate transaction handling.
• Maintained cashier documentation and daily financial records.

• Advised and assisted customers in selecting jewelry items to ensure a high-quality shopping experience.
• Provided detailed information about product features, materials, and care instructions.
• Maintained excellent customer service standards to encourage repeat business.
• Handled sales transactions and ensured accurate payment processing.

• Conducted contract analysis and prepared reports across all plant departments.
• Performed price monitoring and comparative analysis to identify optimal supplier offers.
• Attended trade exhibitions and sourced new suppliers to expand procurement options.

Intensive English language training with a focus on General and Business English.

Completed professional cabin crew training in aviation safety, emergency procedures, customer service, teamwork, and operational procedures.

Completed professional training in accounting principles, taxation, financial reporting, and Microsoft Excel.

Completed advanced Office Management training focused on office administration, workflow organization, business communication, Microsoft Excel, and 1C ERP.

Activities and societies: Internships at the District Court and Prosecutor's Office

Specialized in Criminal Law. Completed internships at the District Court and Prosecutor's Office, gaining practical experience in criminal law procedures and legal documentation.

Studied the fundamentals of law, including civil, criminal, constitutional, administrative, and procedural law. Completed introductory legal training and coursework. Full official name: Volgograd State College of Professional Technologies, Economics and Law.