Dmitry Mikhnev

I’m an operations and executive support professional with 10+ years of international experience across hospitality, aviation, private assistance, and sales. I focus on coordinating daily workflows, supporting English private and VIP clients, and resolving complex issues in fast-paced, multicultural environments.

In my current role as an Operations & Guest Experience Coordinator, I managed daily operations across front desk, reservations, and guest services. I coordinated internal departments to keep workflow smooth, supervised booking platforms (Booking, Airbnb, Expedia), and maintained service standards while handling VIP requests and complex situations.

Before that, I worked as a Personal Assistant, managing schedules, logistics, and business communication. I also handled confidential information and supported daily operations through strong coordination and discretion.

I bring customer-facing operational excellence from aviation as a Senior Cabin Crew, delivering premium international customer experience and managing safety procedures and emergency situations. I’ve also built business results through sales and real estate—closing 20+ property deals with commissions up to 12% and managing the full sales cycle from lead generation to closing.