OFOladayo Faniran
@oladayomatthews
Certified project manager with expertise in engineering and customer relations.
NigeriaWhat I'm looking for
I am a dedicated professional with a Higher National Diploma in Electrical Engineering from Yaba College of Technology, complemented by extensive experience in customer relations and project management. My career has spanned various roles, including Engineering Lead and Customer Relations Officer, where I have honed my skills in team leadership, innovative thinking, and effective communication.
Throughout my career, I have successfully managed diverse teams and projects, demonstrating my ability to work independently and deliver exceptional results. My technical proficiency includes advanced knowledge of Python, data science, and web development frameworks such as React and Angular JS. I am passionate about leveraging technology to solve complex problems and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
ELHR Facilitator/Order Processor
ECS Virtual Support LLC
Nov 2024 - Present (8 months)
i am an onboarding officer onboarding new employees in their new roles for both new and existing clients and makes sure to process client's orders in ample time.
Agent & Vendor Dispatcher
BIG TIME MANAGEMENT INC.
Dec 2023 - Jul 2024 (7 months)
Managed vendor dispatch operations and coordinated communication between agents and vendors to ensure timely service delivery for our customers.
Customer Relations Officer
F.O TECHNOLOGIES LTD
Oct 2022 - Dec 2022 (2 months)
Handled customer inquiries and complaints, ensuring high levels of customer satisfaction and effective communication.
Engineering Lead
FOUNTAIN-3 TECHNOLOGIES
Jan 2018 - Feb 2021 (3 years 1 month)
Led engineering projects, overseeing technical teams and ensuring project milestones were met efficiently.
Customer Support Officer (E-Channels)
ACCESS BANK PLC
Jan 2015 - Jan 2016 (1 year)
Provided support for electronic banking channels, resolving customer issues and enhancing user experience.
Assistant Lecturer (Mathematics)
DELTA STATE COLLEGE OF PHYSICAL EDUCATION
Jan 2014 - Apr 2014 (3 months)
Assisted in teaching mathematics courses, providing support to students and contributing to curriculum development.
Mathematics and Science Instructor
ABUNDANT GLORY ACADEMY
Jan 2008 - Dec 2008 (11 months)
Instructed students in mathematics and science subjects, fostering a positive learning environment.
Customer Service Assistant
INTERCONTINENTAL BANK PLC
Nov 2006 - Jan 2007 (2 months)
Provided customer service support, addressing inquiries and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
YTYaba College of Technology
Higher National Diploma, Electrical Engineering
2012 - 2012
Grade: Upper Credit
Achieved a Higher National Diploma (HND) in Electrical Engineering with an Upper Credit.
Yaba College of Technology
Ordinary National Diploma, Electrical Engineering
2006 - 2006
Grade: Lower Credit
Completed the Ordinary National Diploma (OND) in Electrical Engineering with a Lower Credit.
Tech stack
Software and tools used professionally
Microsoft SharePoint
Zoho Mail
Google Drive
Zoho Docs
Google Fonts
Node.js
Django
Micronaut Framework
Google Analytics
Slack
Microsoft Teams
Zoho Cliq
Zoho Desk
JavaScript
Python
F#
Google Maps
Google Workspace
Microsoft Office 365
Zoho Projects
WordPress
Microsoft Excel
Zoom
HTML to Wordpress
Teamgate CRM
DodgerCMS
Microsoft Power BI
Google Ads
Zoho Recruit
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
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