Looking for a job

Okoli Kevin

@okolikevin

Customer support and sales professional skilled in business development, Client relations, and driving growth though communication .

Nigeria

Message

What I'm looking for

I’m looking for a sales focused role where i can continue building on my experience in customer engagement, Prospecting, and driving conversations that lead to conversions. I enjoy working in fast paced environments, working towards target, and learning from real customer interaction. I’m especially interested in Improving my sales skills , and overall performance in business development.

I am a customer support and sales professional with experience in business development, Client relationship management, and lead generation. I enjoy working in fast paced environments where communication, problem solving and persuasion are key to success.

I have developed strong skills in handling customer inquiries, resolving issues effectively , and ensuring customer satisfaction while also identifying opportunities for upselling and business growth. My background in sales and business development has helped me understand how to convert leads, build trust with clients, and support revenue growth.

I am comfortable working both independently and as part of a team, and i am always eager to learn new tools, systems , and strategies that improve performance. My goal is to contribute to a company’s growth by delivering excellent customer experience while actively supporting sales targets and business expansion.

Experience

Work history, roles, and key accomplishments

Sales Development/ Customer Support

Jam forte Technologies LTD

Sep 2024 - Mar 2026 (1 year 6 months)

Worked in a freelance capacity supporting customer engagement and sales related tasks including communication with prospects, identifying customer needs, and assisting in lead generation activities. Built strong skills in relationship building, persuasion, and problem solving. Actively focused on improving sales development capabilities and working in target driven environments.

Customer Support Communication CRM Problem Solving Cold Outreach Negotiation Remote

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology (ESUT)

Bachelor's degree in Marketing, Marketing

2016 - 2022

Earned a Bachelor's degree in Marketing at Enugu State University of Science and Technology (ESUT) from 2016 to 2022.

Enugu state university of Science and Technology

Bachelor's Degree , Marketing

Grade: 3.8

Activities and societies: Debate Club, Group Projects

Developed Strong Communication and collaboration skills through academic and group based activities. Built confidence in presenting ideas, working in teams, and solving problems under deadlines. Actively focused on improving skills relevant to sales and business development such as persuasion , critical thinking, and customer understanding.