Oduwole Olabukola

I’m a customer-focused professional transitioning into remote customer support, bringing experience in appointment setting, digital sales, client communication, and education. I’m known for resolving inquiries, building relationships, and delivering positive customer experiences across phone, email, chat, WhatsApp, and social media.

In my recent role as a Customer Engagement & Appointment Setter, I generated qualified leads through outbound outreach across phone, email, WhatsApp, Instagram, and Facebook, and booked appointments for Canadian and UK clients. I maintained accurate CRM records and follow-up schedules, averaging 20 qualified appointments per week.

As a Freelance Customer Support & Sales Associate, I supported customers before and after digital product purchases, resolving inquiries through WhatsApp and social media and following up to ensure satisfaction and repeat business. Earlier, as a Teacher at EarlySpring Schools, I built strong relationships through empathetic communication, managed accurate records, and prepared detailed reports.