Nwanne Emmanuella

I am a reliable, detail-oriented customer service and virtual assistant professional with hands-on experience supporting clients, resolving inquiries, and managing administrative tasks. I consistently deliver high customer satisfaction and meet deadlines in remote environments.

My background includes roles at NIIT, Accenture North America, and Verscope International where I achieved measurable results: a 90% customer satisfaction rate, 95% on-time task completion, and a 30% reduction in record errors. I am proficient with Microsoft Office, CRM tools like Salesforce and Oracle, and remote collaboration platforms.

I bring strong communication, problem-solving, and organizational skills, and I value discretion when handling sensitive information. I enjoy improving workflows, training team members, and implementing systems that increase efficiency.