Miaza Robert
@miazarobert
Remote customer service and data-entry professional delivering accurate, efficient support.
NigeriaWhat I'm looking for
I am a highly motivated remote customer service and data-entry professional with strong organizational and communication skills, experienced in delivering quality support and services in virtual environments. I consistently meet performance metrics, maintain data confidentiality, and use digital tools like Microsoft Office and Google Workspace to ensure efficient workflows.
I have experience resolving customer inquiries across phone, email, and chat, escalating complex issues appropriately, and independently managing data entry tasks with attention to accuracy and deadlines. I bring a proactive attitude, time-management discipline, and a collaborative approach to improving service quality.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Rep
Brentag Chemicals Limited
Aug 2023 - Sep 2025 (2 years 1 month)
Handled customer inquiries via phone, email, and chat, resolving issues and escalating complex cases to improve satisfaction while meeting response time and quality metrics from Aug 2023 to Sep 2025.
Remote Data Entry Clerk
Olympic Ink Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Entered, verified, and maintained accurate digital records and generated reports while ensuring data security and meeting productivity deadlines during 2022–2023.
Education
Degrees, certifications, and relevant coursework
BUBabcock University
Master of Science, Not provided
2023 - 2025
Completed Master of Science program at Babcock University between 2023 and 2025.
BUBowen University
Bachelor of Science, Not provided
2021 - 2023
Completed Bachelor of Science program at Bowen University between 2021 and 2023.
Anglican Comprehensive High School, Iyana Paja
SSCE, Secondary Education
2014 - 2019
Completed Senior Secondary Certificate Examination (SSCE) at Anglican Comprehensive High School in Iyana Paja.
Kings & Queen Nursery and Primary School
FSLC, Primary Education
2005 - 2014
Completed Primary education and obtained the First School Leaving Certificate between 2005 and 2014.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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