Niyungeko Kenzo
@niyungekokenzo
Dependable call center agent with strong customer service skills.
What I'm looking for
I am a dedicated and hardworking professional with over a year of experience as a call center agent. My role has allowed me to develop exceptional customer service skills, where I focus on creating a welcoming atmosphere and exceeding both guest and work expectations. I pride myself on my ability to address concerns effectively, ensuring customer satisfaction in every interaction.
In addition to my call center experience, I have worked as a laboratory technician in a road construction company, where I tested materials and adhered to health and safety regulations. My strong communication and multitasking abilities enable me to thrive in fast-paced environments, and I am a proven team player who collaborates effectively with colleagues to achieve common goals.
Experience
Work history, roles, and key accomplishments
Laboratory Technician
Road Construction Company
Jan 2023 - Feb 2023 (1 month)
Laboratory technician responsible for testing materials in road construction, ensuring compliance with health and safety regulations and contributing to project quality.
Call Center Agent
Kenzo KK63
Nov 2022 - Jan 2023 (2 months)
Dependable call center agent with over 1 year of experience in providing exceptional customer service, addressing concerns, and ensuring client satisfaction in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
ESSA High School
Building Construction
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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