Niyungeko Kenzo - Laboratory Technician - Road Construction Company | Himalayas
NK
Open to opportunities

Niyungeko Kenzo

@niyungekokenzo

Dependable call center agent with strong customer service skills.

Rwanda

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and hardworking professional with over a year of experience as a call center agent. My role has allowed me to develop exceptional customer service skills, where I focus on creating a welcoming atmosphere and exceeding both guest and work expectations. I pride myself on my ability to address concerns effectively, ensuring customer satisfaction in every interaction.

In addition to my call center experience, I have worked as a laboratory technician in a road construction company, where I tested materials and adhered to health and safety regulations. My strong communication and multitasking abilities enable me to thrive in fast-paced environments, and I am a proven team player who collaborates effectively with colleagues to achieve common goals.

Experience

Work history, roles, and key accomplishments

RC

Laboratory Technician

Road Construction Company

Jan 2023 - Feb 2023 (1 month)

Laboratory technician responsible for testing materials in road construction, ensuring compliance with health and safety regulations and contributing to project quality.

KK

Call Center Agent

Kenzo KK63

Nov 2022 - Jan 2023 (2 months)

Dependable call center agent with over 1 year of experience in providing exceptional customer service, addressing concerns, and ensuring client satisfaction in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

ES

ESSA High School

Building Construction

Tech stack

Software and tools used professionally

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