Nshizirungu Blaise

I am a dedicated and professional call center agent with excellent communication skills and a strong commitment to customer service. My experience includes managing inbound and outbound calls, troubleshooting product inquiries, and ensuring customer satisfaction through effective problem-solving. I thrive in fast-paced environments and am passionate about helping people.

Currently, I work as a Customer Support Representative at MK LINE PETROL Ltd, where I document customer issues in our CRM system and process feedback to enhance service quality. My ability to multitask and adapt to changing circumstances has allowed me to maintain high standards of service while efficiently addressing customer needs.