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Fred GisaFG
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Fred Gisa

@fredgisa

Customer care representative with a background in computer science.

Rwanda
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What I'm looking for

Seeking a challenging role that utilizes my customer care skills and experience to deliver exceptional service and drive business growth.

I am a dedicated and skilled customer care representative with a strong educational background in computer science and management. I possess excellent communication skills, customer care skills, and a teamwork spirit, which enables me to provide exceptional service to clients.

Throughout my career, I have worked as a call center agent and customer care representative, honing my skills in multitasking, computer skills, and internet browsing. I am proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

I am a Rwandese national, fluent in French and English, with a strong passion for delivering high-quality service and exceeding customer expectations.

Experience

Work history, roles, and key accomplishments

CR
Current

Customer Care Representative

CCI Rwanda

Jan 2023 - Present (3 years 6 months)

Worked as a customer care representative, providing excellent customer service and resolving customer complaints.

VI

Call Center Agent

VIPP Interstis

Jan 2020 - Jan 2022 (2 years)

Worked as a call center agent, handling customer inquiries and resolving issues.

Education

Degrees, certifications, and relevant coursework

Fred hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Interested in hiring Fred?

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