Fred Gisa
@fredgisa
Customer care representative with a background in computer science.
What I'm looking for
I am a dedicated and skilled customer care representative with a strong educational background in computer science and management. I possess excellent communication skills, customer care skills, and a teamwork spirit, which enables me to provide exceptional service to clients.
Throughout my career, I have worked as a call center agent and customer care representative, honing my skills in multitasking, computer skills, and internet browsing. I am proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
I am a Rwandese national, fluent in French and English, with a strong passion for delivering high-quality service and exceeding customer expectations.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
CCI Rwanda
Jan 2023 - Present (2 years 4 months)
Worked as a customer care representative, providing excellent customer service and resolving customer complaints.
Call Center Agent
VIPP Interstis
Jan 2020 - Jan 2022 (2 years)
Worked as a call center agent, handling customer inquiries and resolving issues.
Education
Degrees, certifications, and relevant coursework
Fred hasn't added their education
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