Imanzi kamoso Landry
@imanzikamosolandry
Customer-focused call center agent skilled in problem-solving and clear communication, seeking leadership growth.
RwandaWhat I'm looking for
I am a motivated, customer-focused call center agent with hands-on experience supporting Instacart customers at CCI Rwanda, consistently resolving order and delivery inquiries with a calm, solution-oriented approach.
I communicate clearly and respectfully under pressure, contribute to team goals, and maintain high service-quality standards while using tools like Excel and word processors.
With a strong academic foundation in math, physics, and computer science and proficiency in C++, I am confident and eager to grow into leadership roles within the company.
Experience
Work history, roles, and key accomplishments
Call Center Agent
CCI Rwanda
Nov 2024 - Present (1 year)
Handle incoming customer calls for Instacart-related inquiries, resolving order, delivery, and app issues to maintain high service quality and contribute to team goals.
Education
Degrees, certifications, and relevant coursework
Saint Ignatius High School
High School Diploma, Mathematics, Physics, and Computer Science
2018 - 2024
Completed High School Diploma with majors in Mathematics, Physics, and Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
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