Uwase Daphine

I am a motivated Business Information Technology student at the University of Kigali with practical experience in client-facing hospitality roles. I combine technical coursework with hands-on customer service to support organizational operations.

During a year working as service staff at Choose Kigali, I delivered high-quality customer service, assisted guests with requests, and worked collaboratively to maintain efficient service. I demonstrated strong communication and problem-solving skills in a fast-paced environment.

I am passionate about using technology and business knowledge to improve customer experiences and operational workflows. My strengths include teamwork, time management, and basic computer skills that support administrative and call center functions.

I am seeking opportunities in customer service, call center operations, or administrative support where I can contribute, grow professionally, and help organizations meet their goals.