Nitesh Saini

I am a Cloud Support Engineer with 6.5+ years of hands-on experience managing AWS infrastructure, Linux environments, databases, and automation. I specialize in resolving complex incidents across EC2, S3, RDS, VPC, and IAM while maintaining system availability and security.

My work includes root cause analysis, performance tuning, and building automation with Python, Shell, and Boto3 to reduce manual effort and improve reliability. I routinely use monitoring tools like AWS CloudWatch and Zabbix to detect and respond to incidents.

I have implemented infrastructure configuration such as load balancing, auto-scaling, S3 lifecycle policies, cross-region replication, and IAM policies, and I have experience integrating third-party services like Twilio. I also produce SOPs, incident reports, and internal guides to raise team competency and streamline operations.

I am motivated to apply my technical expertise and problem-solving skills to drive system reliability, reduce operational costs, and support business growth in a collaborative, growth-oriented engineering team.