Sanjana S
@sanjanas3
Cloud Support Engineer specializing in AWS, DevOps automation, and incident-driven reliability for fintech platforms.
IndiaWhat I'm looking for
I’m a Cloud Support Engineer with 3+ years of experience supporting cloud-hosted fintech payment platforms and distributed applications. I bring a strong blend of cloud operations, API troubleshooting, and reliability-focused incident management.
At Terrapay, I provision and manage AWS resources (EC2, IAM, S3, VPC, CloudWatch, Load Balancers) and support Kubernetes-based workloads. I also build and maintain CI/CD pipelines with Jenkins and GitHub, reducing manual deployment effort while improving observability and incident response.
I’m hands-on with root cause analysis and operational automation—using Shell scripting, log analysis, and monitoring to proactively identify bottlenecks and service-impacting issues. I’ve helped maintain SLA compliance by resolving production incidents and ensuring high service availability.
I care about building scalable, automated, and secure cloud solutions with operational excellence. My projects reflect that mindset, from CI/CD pipeline automation for a Flask app to AWS infrastructure automation with Terraform and containerization with Docker.
Experience
Work history, roles, and key accomplishments
Provision and manage AWS cloud resources (EC2, IAM, S3, VPC, CloudWatch, load balancers) and security configurations. Support Docker- and Kubernetes-based workloads, build Jenkins/GitHub CI/CD pipelines, and automate operational processes while handling monitoring and incident response.
Provided Level-2 production support for cloud-hosted payment systems, diagnosing and resolving application/API/infrastructure and transaction issues. Performed API validation and integration troubleshooting using Postman, monitored payment flows, and led incident investigations with root-cause analysis to maintain SLA compliance.
Education
Degrees, certifications, and relevant coursework
Brindavan College of Engineering
Bachelor of Engineering, Computer Science & Engineering
2018 - 2022
Grade: 8.66/10
Bachelor of Engineering in Computer Science & Engineering at Brindavan College of Engineering in Bengaluru from 2018 to 2022.
Availability
Location
IndiaAuthorized to work in
Portfolio
github.com/Sanjana22-SJob categories
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