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Nikita ShindeNS
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Nikita Shinde

@nikitashinde1

AWS Cloud Support Engineer driving production troubleshooting, EKS operations, and cost savings.

India
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What I'm looking for

I’m looking for a role where I can own AWS production operations end-to-end—support, troubleshooting, EKS and Terraform-driven infrastructure changes, plus security and FinOps cost optimizations—while partnering with engineering teams on incident resolution and post-change validation.

I support AWS infrastructure across Production, Dev, Test, and Stage environments, handling incidents, service requests, changes, and troubleshooting for EC2, EBS, S3, RDS/Aurora PostgreSQL, and EKS. At Infosys, I run Terraform module deployments through GitLab CI/CD, validate infrastructure changes, and dig into connectivity, access, and availability issues using CloudTrail, Splunk, and AWS logs.

I also lead backup and DR activities—AMI and snapshot management, AWS Backup restore validation, and recovery testing—and handle security operations like IAM role/policy changes, PassRole hardening, and vulnerability remediation with Orca Security. I’ve owned FinOps work including 1,000+ EBS GP2-to-GP3 migrations and EC2 rightsizing, and I’ve mentored engineers while creating SOPs and AWS inventory documentation.

Experience

Work history, roles, and key accomplishments

IN
Current

AWS Cloud Support Engineer

Aug 2024 - Present (2 years)

Provide 24x7 AWS production infrastructure support across multiple environments, handling incidents, service requests, and operational activities. Led FinOps activities including EBS GP2-to-GP3 migrations and EC2 rightsizing, achieving significant cost savings.

Education

Degrees, certifications, and relevant coursework

CE

CSMSS Chh. Shahu College of Engineering

Master of Technology, Electronics & Telecommunication

2017 - 2019

Grade: 7.0 CGPA

Master of Technology in Electronics & Telecommunication from CSMSS Chh. Shahu College of Engineering, Chhatrapati Sambhajinagar, with a CGPA of 7.0.

CE

CSMSS Chh. Shahu College of Engineering

Bachelor of Engineering, Electronics & Telecommunication

2014 - 2017

Grade: 70%

Bachelor of Engineering in Electronics & Telecommunication from CSMSS Chh. Shahu College of Engineering, Chhatrapati Sambhajinagar, with 70% marks.

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