Nimrod Valenzuela

I am a dedicated and results-driven professional with a strong background in customer care and supervision. With experience working in various roles, including soft collections, customer service, and retention, I possess a unique ability to understand customer needs and provide effective solutions.

Throughout my career, I have developed strong communication and problem-solving skills, allowing me to work effectively with customers, technicians, and other stakeholders. My experience in the telecommunications industry has given me a deep understanding of TV, internet, and home phone services, as well as billing and troubleshooting processes.

I am currently pursuing a Bachelor's Degree in Computing with Scientific Orientation at the University of San Carlos de Guatemala, which has provided me with a solid foundation in system engineering and programming principles. I am excited to bring my skills and experience to a new role and contribute to a solid company where I can develop professionally and personally.