Allied Global

The journey of Allied Global began in 2006, setting sail from Guatemala City with a modest contact center of just 50 stations. In its early days, the company was dedicated to serving a local telecommunications provider, laying the groundwork for what would become a story of continuous evolution and global expansion. Just two years later, in 2008, Allied Global broadened its horizons by entering the U.S. market, introducing bilingual services that bridged communication gaps and opened up new avenues for growth. This was a pivotal first step in transforming from a local entity into an international player, driven by a mission to create significant value for its clients, partners, and shareholders with an unwavering passion for continuous improvement.

A significant milestone in the company's trajectory occurred in 2013 with the strategic acquisition of Marketlink, a U.S.-based company with over two decades of success and a stellar reputation in the contact center industry. This acquisition was a catalyst, dramatically accelerating Allied Global's growth and expanding its footprint exponentially. From that point forward, the company has grown into a formidable force in the Business Process Outsourcing (BPO) and technology services industry. Today, Allied Global operates across four countries with more than 10 centers, boasting an infrastructure of over 4,000 seats and a dedicated team of over 6,500 allies. This remarkable growth is a testament to its commitment to being the best partner for its clients, providing innovative solutions, ensuring regulatory compliance, and implementing cutting-edge technology at competitive prices. Grounded in its manifesto of 'real connections, real solutions,' Allied Global continues to foster enduring client relationships and drive mutual success on a global scale.