Stephany Guadalupe Rodríguez Hernandez

Hello — I am a proactive and resourceful customer service professional with experience across call centers and healthcare administration. I bring strong communication skills, attention to detail, and a commitment to privacy and compliance.

In recent roles I managed customer care, complaints, billing inquiries, and cross-selling opportunities for utilities and service providers, delivering courteous and efficient support.

As a dental clinic assistant I handled patient data, scheduling, insurance verification, and outbound communications while maintaining HIPAA-aligned privacy practices and accurate records.

I am motivated to learn, grow professionally, and contribute positively in team environments where discipline, creativity, and service quality are valued.