Marcos Quiñónez

I am a results-oriented and diligent customer service professional with nearly three years of experience in managing client relationships and consistently meeting customer service excellence targets. Currently working as a Customer Service Representative at Telus International, I have earned recognition as a top team performer multiple times and have coached co-workers to improve team efficiency.

I hold a Bachiller en Computación con Orientación Comercial degree from Colegio CBC El Carmen and have partial studies in Systems Engineering from the Universidad de San Carlos de Guatemala. My strong English communication skills, proficiency in Google and Microsoft Office Suite, and ability to work both independently and as part of a team make me a versatile candidate for dynamic work environments.