Mishell RodriguezMR
Open to opportunities

Mishell Rodriguez

@mishellrodriguez

Customer service representative with strong problem-solving skills.

Guatemala

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service representative with extensive experience in managing customer interactions across various platforms, including calls, chats, and emails. My journey in customer service began in 2014, and I have honed my skills in problem-solving, data management, and technical troubleshooting. I pride myself on my ability to resolve customer inquiries efficiently and ensure their satisfaction.

Throughout my career, I have worked with reputable companies such as Atento and Transactel, where I successfully handled billing issues, provided product information, and managed order processes. My educational background in law has equipped me with strong analytical skills, allowing me to create financial reports and manage accounts effectively. I am committed to continuous improvement and thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of San Carlos logoUC

University of San Carlos

Bachelor of Laws, Law

2015 - 2021

(Coursework
completed) / Degree pending

LA

Liceo Rosales Antigua

High School Diploma, Accountant

2011 - 2013

IS

INSOL School

High School Diploma, Secondary Education

2008 - 2010

Completed Secondary Education.

Tech stack

Software and tools used professionally

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Mishell Rodriguez - Customer Service Representative - ATENTO | Himalayas