Nikita Sharma

I am a dedicated professional with a Bachelor of Arts degree in English Honours, which has equipped me with strong analytical and communication skills. My career has been focused on providing exceptional customer service and support, ensuring that clients receive the best possible experience. I thrive in environments where I can utilize my problem-solving abilities to enhance customer satisfaction and contribute to organizational goals.

In my previous roles, I have gained valuable experience in various capacities, including as an Accounts Executive at Mahavir Auto and Spare Parts, where I managed financial records and ensured compliance with financial regulations. My time as a Tele caller at Excellence Software allowed me to develop my communication skills further, as I assisted clients with their inquiries and facilitated appointments. Most recently, I worked as a customer care executive at Teleperformance India, where I provided technical support and resolved complex issues, consistently achieving high levels of customer satisfaction.