Tarun joshi

Coordinated with internal teams and US-based managers to support accurate and timely financial-data processing. Managed professional email communication with clients and international leadership, and handled confidential client information for annual cost-report preparation.

Developed and executed marketing strategies to strengthen brand visibility and customer engagement. Created content for social media platforms and the company website.

Performed day-to-day medical billing operations with attention to accuracy and efficiency. Collaborated with cross-functional teams to resolve operational and service-related issues.

Assisted customers by phone and online to resolve service and technical issues. Diagnosed and resolved technical problems using internal support tools, and maintained customer-interaction records in CRM systems.

Handled customer calls and worked to resolve enquiries and concerns effectively. Guided customers through product selection and purchasing processes, and supported service quality and customer satisfaction.

Operated automated dialing systems to support call connectivity and communication workflows. Monitored call quality and coordinated with team members to support efficient dialing workflows.

Grade: 70%

Bachelor of Arts degree from Hemchandracharya North Gujarat University, completed in 2014 with 70% marks.

Grade: Pass

Higher Secondary Certificate (H.S.C.) from Gujarat Higher Secondary Education Board, completed in 2011.

Grade: 75%

Certificate in Computer Concepts (C.C.C.) from A.I.C.S.M., completed in 2011 with 75% marks.

Grade: 63.08%

Secondary School Certificate (S.S.C.) from Gujarat Secondary Education Board, completed in 2008 with 63.08% marks.