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@nigiaburnett
Dedicated customer service representative with a passion for client satisfaction.
United StatesI am a highly motivated and dedicated professional with extensive experience in customer service and caregiving. My journey began as a Substitute Teacher, where I honed my communication and organizational skills while managing classrooms of diverse students. Over the years, I have transitioned into various roles, including Personal Care Assistant and Customer Care Representative, where I have consistently delivered exceptional service and support to clients.
At Everise Inc., I handle inbound and outbound calls, assisting members with their prescription drug plans and ensuring they receive the necessary support. My experience at Elite Healthcare and Palco, Inc. has equipped me with the skills to assist clients with daily living tasks, emphasizing my commitment to enhancing their quality of life. I pride myself on my ability to connect with individuals and provide compassionate care, making a positive impact in their lives.
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Work history, roles, and key accomplishments
Elite Healthcare
Sep 2022 - Dec 2024 (2 years 3 months)
Provided assistance to clients with daily living tasks. Responsibilities included preparing meals, performing light housekeeping, and assisting with personal hygienic grooming.
Palco, Inc
Oct 2018 - Feb 2020 (1 year 4 months)
Provided assistance to clients with daily living tasks. Responsibilities included preparing meals, performing light housekeeping, and assisting with personal hygienic grooming.
Walmart
May 2016 - Sep 2018 (2 years 4 months)
Processed customer transactions accurately and efficiently at the register. Provided exceptional customer service to enhance the shopping experience.
York Williams Child Development Center
Mar 2010 - Jun 2012 (2 years 3 months)
Ensured the safety of children aged 6 months to 5 years during transportation. Followed strict safety rules while children boarded and exited vans and when crossing roads and parking lots.
Dermott District Public Schools
Aug 2008 - Jun 2011 (2 years 10 months)
Managed classrooms for grades PreK through 12. Maintained classroom discipline, adhered to school policies, delivered engaging lessons, and assisted students with assignments.
Strickland's Funeral Home
Apr 2006 - Aug 2009 (3 years 4 months)
Managed front desk operations including answering phones and filing paperwork. Assisted individuals with processing burial insurance payments.
Dermott District Court
Jan 2006 - Sep 2007 (1 year 8 months)
Provided administrative support including data entry and filing paperwork. Managed office equipment, answered phones, and ordered supplies.
Degrees, certifications, and relevant coursework
High school diploma, General Studies
1996 - 2000
Completed coursework required for graduation. Developed foundational academic skills.
Software and tools used professionally
United StatesYou can contact Nigia and 90k+ other talented remote workers on Himalayas.
Message Nigia
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