Anisha Booker - CCT Support/Dove Project - Whirlpool/Randstad | Himalayas
Anisha BookerAB
Open to opportunities

Anisha Booker

@anishabooker

Experienced customer service representative with a passion for problem-solving.

United States

What I'm looking for

I am looking for a role that allows me to grow within a supportive company culture, where I can utilize my customer service skills and contribute to team success.

I am an experienced customer service representative with over 5 years of experience in telephone services and email communication. My dedication to providing exceptional customer care has consistently allowed me to exceed company standards. I have a proven track record of managing teams, projects, and budgets, and I am eager to leverage my expertise to support business development by captivating customers and solving complex problems.

Throughout my career, I have held various roles that have honed my skills in effective communication and resource management. From my time as a Funeral Administration Manager, where I developed professional relationships with medical agencies, to my role as a Medical Transportation Specialist, I have always prioritized customer satisfaction. I thrive in environments that challenge me to think creatively and adapt quickly, ensuring that I deliver the best possible service.

Experience

Work history, roles, and key accomplishments

RL

Server

Red Lobster

Mar 2018 - Mar 2019 (1 year)

Provided consistent one-on-one customer service, upselling food promotions and demonstrating extensive menu knowledge. Offered personalized service to ensure guest comfort and handled company money accurately.

RC

Volunteer

Red Cross

Sep 2015 - Sep 2018 (3 years)

Participated in blood donation drives, contributing to the community's need for blood. Assisted with handling incoming patients during blood donation processes.

AI

Volunteer

Altrusa Day Nursery Inc.

Jun 2014 - Aug 2014 (2 months)

Instructed children on proper health and personal habits, organizing and engaging them in recreational activities such as games and puzzles. Ensured a safe and stimulating environment for young children.

Education

Degrees, certifications, and relevant coursework

PU

Purdue University

Bachelor of Arts, Human Relations

Currently pursuing a Bachelor of Arts in Human Relations. This program focuses on understanding human behavior and interactions within various contexts.

KC

Kellogg Community College

Associate Degree, General Studies

Completed coursework in Psychology, English, Math, and Biology. These studies provided a foundational understanding across various academic disciplines.

KC

Kellogg Community College

Certificate, Aviation

Completed courses including Introduction to Aviation and Aerodynamics and Performance. Gained foundational knowledge in aviation principles.

BS

Battle Creek Central High School

High School Diploma, General Studies

Grade: 3.5 GPA

Completed required courses for graduation. Achieved Honor Roll for four years and maintained a 3.5 GPA.

CC

Calhoun Area Career Center

Certificate, Aviation Exploration

Participated in the Aviation Exploration Program. Coursework included History of Aviation, Regulations, and Weather, providing knowledge of basic aerodynamics and aviation maintenance.

Tech stack

Software and tools used professionally

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