Tiana Jackson
@tianajackson
Creative support professional with strong customer service skills.
What I'm looking for
I am a dedicated and creative support professional with a proven track record of increased responsibility in various roles. My experience spans from personal care assistance to front desk reception, where I have honed my skills in customer service, communication, and multitasking. I thrive in fast-paced environments and am always eager to learn new programs and processes that enhance my ability to support others.
Throughout my career, I have demonstrated a strong commitment to providing exceptional care and support to individuals, particularly in educational and healthcare settings. My role as a Personal Care Assistant involved assisting students with personal needs and behavior management, while my experience as a Patient Service Representative allowed me to develop strong organizational and interpersonal skills. I take pride in my ability to adapt to new situations and solve problems effectively, ensuring that the needs of those I support are met with compassion and professionalism.
Experience
Work history, roles, and key accomplishments
Personal Care Assistant/Paraprofessional
Easter Seals (Cross Country)
Dec 2022 - Aug 2024 (1 year 8 months)
Assisted students with personal needs, including hygiene, repositioning, and transfers. Provided instructional support to students individually or in small groups, helping with assignments and remedial work.
Front Desk Receptionist
Kidsmiles Dentist
Nov 2021 - Dec 2022 (1 year 1 month)
Managed front desk operations, including greeting guests and answering calls. Handled scheduling, cancellations, dental charting, and treatment planning for patients.
Toddler Teacher/Paraprofessional Aide
Little Shepards Learning Center
Jun 2021 - Oct 2021 (4 months)
Planned and implemented daily educational and play activities for infants and toddlers. Supported student development and education, while also managing disruptive behaviors.
Patient Service Representative
Premier Orthopaedics
Oct 2018 - May 2021 (2 years 7 months)
Gathered patient demographic and insurance information, ensuring accuracy in medical records. Managed patient appointments, collected co-payments, and resolved patient inquiries.
Direct Care Worker
Caring Hearts Healthcare Services, LLC
Sep 2017 - Jul 2018 (10 months)
Assisted clients with daily living activities, including personal hygiene and meal preparation. Monitored client conditions, administered medication reminders, and maintained accurate care records.
Maintenance Worker
Walmart
Jun 2016 - Mar 2017 (9 months)
Performed comprehensive cleaning of building floors, restrooms, and public areas. Adhered to OSHA safety standards to maintain a clean and safe work environment.
Customer Service Associate/Cashier
Party City
Jan 2015 - Mar 2016 (1 year 2 months)
Processed customer payments using various methods and assisted with product inquiries. Collaborated with team members on cashier duties, product assistance, and store cleanliness.
Caregiver
Caregiver
Jan 2012 - Dec 2015 (3 years 11 months)
Assisted clients with personal hygiene, medication administration, and daily living tasks. Managed household duties, including food shopping, meal preparation, and light housekeeping.
Education
Degrees, certifications, and relevant coursework
Empire Beauty School
Cosmetology Program, Cosmetology
Completed a comprehensive cosmetology program, gaining expertise in various beauty techniques and practices. Developed skills in hair care, skincare, and nail services.
John Bartram High School
High School Diploma, General Studies
Obtained a high school diploma, completing a diverse curriculum. Developed foundational knowledge and skills across various academic subjects.
Availability
Location
Authorized to work in
Job categories
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