Nida Uzair
@nidauzair
Customer support representative at EMKAYLINESCOMPANY who converted shipping-container prospects into customers through cold calling and follow-up.
PakistanWhat I'm looking for
At EMKAYLINESCOMPANY, I conduct outbound cold calls and reach prospects across multiple countries to identify potential buyers for shipping containers. I follow up with prospects and have converted them into customers.
I communicate with international clients through calls, email, WhatsApp, and online messaging platforms. I maintain customer relationships by understanding client requirements and providing suitable solutions.
At HELMSMENCREWING, I develop strategic reports and presentations for management, along with budget sheets and business activity reports. I also develop models and graphs using advanced Excel.
At HELMSMENCREWING, I designed promotional content using Canva and supported Facebook marketing and digital awareness campaigns for shipping services. I’m seeking customer support work, as stated in my objective.
Experience
Work history, roles, and key accomplishments
Cold Caller & Sales Representative
Emkay Lines Company
Jan 2023 - Present (3 years 9 months)
Conducted outbound cold calls and customer outreach to prospects across multiple countries. Generated qualified leads and identified potential buyers for shipping containers.
Data Analytics and Modelling
Helmsmen Crewing
Dec 2022 - Jan 2025 (2 years 1 month)
Developed strategic reports and presentations for management, designed budget sheets, and created models and graphs using advanced Excel. Managed Facebook marketing activities and supported awareness campaigns through digital marketing initiatives.
Education
Degrees, certifications, and relevant coursework
Sir Syed University of Engineering and Technology
Bachelor of Science, Computer Engineering
Completed a Bachelor of Science in Computer Engineering from Sir Syed University of Engineering and Technology in 2013.
Khatoon-e-Pakistan College
Higher Secondary School Certificate, Pre-Engineering
Completed HSC Pre-Engineering from Khatoon-e-Pakistan College in 2009.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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