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Muhammad Haris awan

@muhammadharisawan

Customer-focused sales and support professional with strong relationship-building and CRM skills.

Pakistan
Message

What I'm looking for

I seek a customer-centric role where I can leverage sales and support skills, grow in logistics or account management, and contribute to a collaborative, performance-driven team.

I am a results-driven sales and customer support professional with over two years of hands-on experience in retail and logistics. I consistently exceed targets, resolve complex customer issues, and maintain a customer-first approach while using CRM and POS systems effectively.

At Transpect, I identified and pursued new sales opportunities in the trucking and logistics sector, negotiated rates, coordinated with dispatch, tracked shipments, and built lasting client and carrier relationships that supported team goals.

In my current role supporting Walmart customers at Ibex, I handle inbound calls, troubleshoot order and delivery issues, maintain up-to-date product knowledge, and meet performance metrics for call quality and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PC

Punjab Group of Colleges Bahria Town Campus

Intermediate, Intermediate

2017 - 2019

Completed Intermediate studies at Punjab Group of Colleges Bahria Town Campus between 2017 and 2019.

AC

Allied School Jubilee Town Campus

Matriculation, Matriculation

2015 - 2017

Completed Matriculation at Allied School Jubilee Town Campus between 2015 and 2017.

Tech stack

Software and tools used professionally

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Muhammad Haris awan - Customer Support Specialist - Ibex | Himalayas