Looking for a job

Sameer Sajid

@sameersajid1

Message

I build customer relationships, convert enquiries into orders, and coordinate reliable service delivery.

Pakistan

Message

What I'm looking for

I'm looking for a sales, customer service, or business development role where I can build long-term customer relationships, convert requirements into orders, support timely delivery, and contribute practical experience to a collaborative team.

I've supported industrial gas customers at Emirates Industrial Gases Co. (AIRTEC – LINDE Group), handling requirements from enquiry and order placement through delivery coordination. I explain products and services, identify customer needs, and help convert them into sales orders.

I analyze purchasing patterns, report customer trends to sales management, and communicate grievances to improve satisfaction and retention. I've also trained new team members, sharing practical sales and customer service experience.

Previously, I handled customer calls and issue escalation at Ufone GSM Network, updated import and export statistics for Ports, Customs and Free Zone Corporation, and supported office operations at ENOC. I bring experience across call-center, in-person customer service, sales support, and administration.

Experience

Work history, roles, and key accomplishments

Sales Representative / Customer Service Officer

Emirates Industrial Gases Co. (AIRTEC – LINDE Group)

Dec 2012 - Jul 2026 (13 years 7 months)

Handled customer requirements and orders, providing efficient service from enquiry through order placement and delivery coordination. Guided customers on industrial gases and services, analyzed purchasing patterns, and trained new team members.

Sales Customer Service Order Management inquiry handling Product Explanations customer relationship building Pattern analysis Training

Call Center Executive

Pak Telecom Mobile Ltd. (PTML) – UFONE GSM Network

Jan 2009 - Oct 2012 (3 years 9 months)

Handled inbound calls from high-profile, corporate, postpaid and prepaid customers. Provided accurate information, troubleshot issues, and logged tickets for escalation.

Customer Service Call Center Troubleshooting Communication Skills Issue Resolution

Statistical Data Analyst

Ports, Customs and Free Zone Corporation

May 2005 - Dec 2008 (3 years 7 months)

Updated statistical data relating to imports and exports of goods shipped through Dubai Ports and Docks. Completed daily targets and reported progress to the Team Lead.

Data Entry Statistical Analysis Reporting Accuracy Time Management

Office Administrator

Emirates National Oil Company LLC (ENOC)

Aug 2001 - Sep 2002 (1 year 1 month)

Prepared company correspondence including official letters, minutes of meeting, and project contracts. Managed telephone systems, filing, and office supplies.

Administrative Support Correspondence Filing Office Management Communication Skills