Open to opportunities

Nicola Grant

@nicolagrant

Results-driven Sales Development Representative focused on cold calling, lead generation, and scheduling qualified meetings.

United States

Message

What I'm looking for

I’m looking for a results-focused sales team where I can drive cold calling and lead generation, schedule high-quality meetings, own CRM follow-ups, and grow within a fast-paced environment that rewards hitting measurable targets.

I’m a Results driven Sales Development Representative with 6+ years in sales, specializing in cold calling, inbound/outbound sales, and lead generation. I consistently exceed targets by building strong client relationships through clear communication and active listening.

In my most recent role, I conduct 50–100 cold calls daily, schedule 10–20 qualified meetings per week, and manage confirmations and follow-ups. I also send 10–30 SMS and 5–10 emails daily and keep CRM records current to ensure prospects don’t slip through the cracks.

Previously, I made 150–350 calls daily, set 2–6 meetings per week, updated CRM, and scheduled meetings with calendar invitations while following up before appointments. I also handled inbound customer service and sales at AT&T, selling internet, DirecTV, and mobile devices while escalating issues and collaborating on quality review.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Mpower Solar

Jan 2023 - Jan 2026 (3 years)

Conducted 50–100 cold calls daily and scheduled 10–20 qualified meetings per week for homeowners. Managed appointment confirmation, follow-ups, SMS/email outreach, and daily CRM updates.

Cold Calling Lead Generation Appointment Setting Email Communication SMS CRM Scheduling Sales Pipeline Management

Sales Development Representative

Various Companies

Jan 2021 - Jan 2023 (2 years)

Made 150–350 calls daily to business owners and homeowners, setting 2–6 meetings per week based on campaign needs. Updated CRM, scheduled meetings with calendar invites, and followed up before appointments via email and call outreach.

Cold Calling Lead Generation Appointment Setting CRM Email Communication Scheduling Active Listening

Customer Sales Representative

AT&T

Jan 2019 - Jan 2021 (2 years)

Handled inbound customer service and sales calls, selling internet, DirecTV, and mobile devices. Achieved weekly targets of 200 calls and 5 device sales, and escalated issues while collaborating with management for quality review.

Inbound customer service Sales Calls Product Sales Customer Escalation Active Listening Customer Relationship Management (CRM)Team Collaboration Communication Skills