Open to opportunities

Nicholas Clayborne

@nicholasclayborne

I improve operations, workforce capacity, and project delivery through measurable process, cost, and performance improvements.

United States

Message

What I'm looking for

I'm looking to lead business or operational initiatives where I can improve processes, build accountable teams and systems, strengthen workforce capacity, and deliver measurable growth, cost, quality, and service outcomes.

I've led business operations at Legacy Approach, improving organizational efficiency by 22%, reducing reporting turnaround by 30%, and helping drive 15% annual revenue growth through stronger workflows, KPI reporting, workforce planning, and strategic partnerships.

Across workforce development, nonprofit programs, and commercial projects, I've managed $500K+ portfolios, programs serving 1,000+ students, and services for 100+ job seekers. I build SOPs, improve capacity and resource allocation, manage vendors and budgets, and deliver operational improvements including 25% higher efficiency, 28% higher workforce productivity, and 40% fewer project failures.

Experience

Work history, roles, and key accomplishments

Current

Workforce Development & Employer Partnerships Specialist

Current

Empowering Success Now

Jun 2025 - Present (1 year 3 months)

Coordinate workforce service operations for 100+ job seekers, managing intake, employer engagement, and performance tracking. Implemented SOPs and KPI tracking to improve operational consistency.

Workforce Development Employer Engagement KPI Tracking SOP Development Resource Allocation Compliance Performance Management

Current

Director of Business Operations & Strategic Development

Current

Legacy Approach

Apr 2025 - Present (1 year 5 months)

Direct day-to-day business operations, cross-functional workflows, staffing, resource utilization, vendor coordination, and strategic initiatives. Improved organizational efficiency by 22% and reduced reporting turnaround by 30%.

Operations Management Process Improvement SOP Development KPI Management Workforce Planning Vendor Management Strategic Planning Executive Reporting Budget Management Risk Management

Strategic Partnerships & Workforce Development Coordinator

BLU Educational Foundation

Sep 2023 - Apr 2025 (1 year 7 months)

Managed workforce initiatives serving 1,000+ students annually, including launching an internship program that placed 21 students. Built partnerships with 20+ employers and coordinated grant-funded initiatives.

Workforce Development Program Management Partnership Building Grant Management SOP Development Stakeholder Engagement

Senior Project Manager

US Display Group

Jan 2022 - Sep 2023 (1 year 8 months)

Managed a commercial project portfolio exceeding $500,000, overseeing budgets, vendors, and cross-functional delivery. Increased operational efficiency by 25% and lowered operating costs by 12%.

Project Management Budget Management Vendor Management Process Improvement Risk Mitigation KPI Tracking Root Cause Analysis

Operations Project Coordinator

PRO-PIPE

Feb 2019 - Jan 2021 (1 year 11 months)

Supported daily field operations across multiple crews, managing scheduling, equipment logistics, and compliance. Increased workforce productivity by 28% and reduced project failure rates by 40%.

Operations Coordination Workforce Scheduling Resource Allocation Quality Assurance Compliance Customer Satisfaction