Nicole Butler
@nicolebutler
Process-focused operations manager driving efficiency with data and teams.
United StatesWhat I'm looking for
I am a process-focused operations manager with over eighteen years improving workflows, reducing costs, and driving cross-departmental efficiency in retail and service environments. I leverage data, performance metrics, and digital tools to optimize operations, redesign staffing models, and support executive functions to deliver measurable results.
My hands-on experience includes leading day-to-day coordination across departments, implementing workflow changes that cut redundancies by 20%, and improving process efficiency by 12%. I prioritize clear communication, compliance, and team development to sustain operational improvements and enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
CAOversaw daily coordination between service, sales, and finance to streamline workflows, drove a 12% increase in process efficiency, and implemented changes that reduced task redundancies by 20%.
Store Manager
CosmoProf
May 2020 - Jul 2021 (1 year 2 months)
Managed full store operations including budgeting, merchandising, and team coaching; initiated weekly inventory audits that reduced shrinkage 18% and increased upsells by 10%.
WAAssistant Store Manager
Walgreens
Apr 2008 - May 2020 (12 years 1 month)
Led shift operations and onboarding for over 50 hires, conducted monthly inventory checks that reduced stock discrepancies by 25%, and supported regional marketing and customer escalation handling.
Education
Degrees, certifications, and relevant coursework
KUKennesaw State University
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration in Business Administration from Kennesaw State University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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