NJ
Open to opportunities

Neville Johnson

@nevillejohnson

Dedicated customer service representative with a strong sales background.

Jamaica

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for growth and development.

I am a motivated professional with a diverse background in customer service and sales. My journey began at the Ministry of Justice, where I honed my skills as a Record Clerk, transitioning documents from tangible to digital formats. This role taught me the importance of accuracy and efficiency in managing sensitive information.

Later, I took on the challenge of a Sales Representative at IBEX Global, where I excelled in selling telecommunications products. My dedication and commitment to improving my sales techniques earned me the title of Most Improved Agent after consistently performing well over three months. Currently, I am a Technical Advisor at Conduent, assisting Apple customers with their electronic devices, where I leverage my technical skills to provide exceptional service.

Experience

Work history, roles, and key accomplishments

CO

Technical Advisor

Conduent

Jan 2022 - Dec 2024 (2 years 11 months)

Assisted Apple customers with issues for their electronic devices, including setting appointments for device repairs. Provided support for resetting and rebooting various Apple devices such as iPads, iPhones, Macs, Earpods, and Beats.

Education

Degrees, certifications, and relevant coursework

TS

Tarrant High School

High School Diploma, General Studies

Attended Tarrant High School from January 2010 to January 2016. Gained foundational knowledge and skills during this period.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan