Jovel Farquharson

I am a highly motivated and results-oriented professional with a proven track record in driving sales and enhancing customer satisfaction. My strong communication skills and adaptability have allowed me to excel in various customer service roles. I possess a comprehensive understanding of product demonstrations, promotional strategies, and brand awareness, which I leverage to maximize customer engagement and drive revenue growth.

Throughout my career, I have demonstrated exceptional customer service skills by providing personalized assistance and building lasting client relationships. In my role as a Customer Service Representative at Conduent, I enhanced customer satisfaction by promptly addressing concerns and streamlining call center processes. My experience as a Records Retrieval Specialist at Itel International further honed my ability to improve efficiency and maintain confidentiality while collaborating with team members to ensure optimal workflow management.

Currently, as a Sales Advisor at Concentrix, I focus on establishing rapport with customers and identifying their needs to exceed sales targets consistently. My commitment to delivering exceptional customer service and my ability to listen and offer tailored solutions have been key to my success in this field.