Shayann Hyman

I am a dedicated and results-driven customer service professional with experience in handling customer inquiries, resolving issues, and providing technical support. My background includes working with various companies, including Sutherland Global Services, Hondura Global Solutions, and Conduent.

Throughout my career, I have developed strong communication and active listening skills, which have enabled me to effectively assist customers and provide solutions to their problems. I am also proficient in time management, adaptability, and data management, with the ability to work independently and as part of a team.

In my current role as a Customer Service Representative at Conduent, I have been taking chats for a technical account called APCL, assisting customers with devices bought, and providing technical support. I have also been responsible for data management, including assisting customers with backing up their data to prevent data loss.