Giselle Samuels

I am a highly motivated individual with a strong work ethic and a desire to take on new challenges. My adaptability and exceptional interpersonal skills have allowed me to excel in various roles, particularly in customer service and technical support. I thrive in environments where I can work effectively unsupervised and quickly master new skills.

Currently, I am a Customer Service Representative at Optimum, where I maintain knowledge of current promotions and payment policies while ensuring customer satisfaction. Previously, I worked as a Technical Support Agent at Ibex Global, where I created detailed documentation of customer interactions and troubleshooting steps. My educational background in Hospitality and Tourism Management has equipped me with valuable skills in communication, problem-solving, and leadership.