NEICONI IONEL-ANDREI
@neiconiionel-andrei
I resolve customer technical issues and build self-hosted full-stack applications.
RomaniaWhat I'm looking for
At CGS Romania, I handled 30–50 English-language customer interactions daily, diagnosing mobile-network issues and resolving about 70% without escalation.
I'm building a self-hosted Angular, NestJS, and PostgreSQL academic platform on Linux, with JWT authentication, automated Git Hook deployments, and infrastructure configured with Nginx, PM2, DuckDNS, and WireGuard. I also bring practical Windows/Linux troubleshooting, networking, Active Directory, Microsoft Entra ID, remote support, and system administration skills.
Experience
Work history, roles, and key accomplishments
Customer Technical Support
CGS Romania
Jul 2024 - Sep 2024 (2 months)
Handled 30-50 customer interactions per day in English via phone and email, diagnosing mobile-network issues and resolving approximately 70% without escalation. Used ACSS, InfoManager, and ticketing systems to manage cases and met performance targets.
Education
Degrees, certifications, and relevant coursework
Politehnica University Timisoara
Bachelor's Program, Informatics, Automation and Computers
2025 -
Pursuing a Bachelor's degree in Informatics, Automation and Computers, expected to graduate in 2028.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Portfolio
neiconidotdev.duckdns.orgJob categories
Skills
Interested in hiring NEICONI?
You can contact NEICONI and 90k+ other talented remote workers on Himalayas.
Message NEICONIGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
