NK
Open to opportunities

Neha Kumari

@nehakumari3

Enterprising sales professional with expertise in renewable energy solutions.

India

What I'm looking for

I am seeking a role that offers opportunities for growth, collaboration, and a focus on customer satisfaction.

As an enterprising and results-driven sales professional, I have a proven track record in the renewable energy industry. My experience spans various roles, including Client Success Analyst at Rayden Interactive, where I managed client satisfaction and drove product adoption to ensure maximum business benefits. I am adept at identifying upsell opportunities and collaborating with cross-functional teams to enhance client experiences.

Previously, I served as Inside Sales Lead at AlsoEnergy, where I proactively sought new business opportunities by selling solar equipment and software. My customer-centric approach helped me nurture accounts through the sales cycle, leading to successful closures. I have also held roles in customer experience and business development, consistently demonstrating strong communication and teamwork skills.

Experience

Work history, roles, and key accomplishments

RI

Client Success Analyst

Rayden Interactive

Jul 2023 - Dec 2023 (5 months)

Managed client satisfaction through exceptional service, resulting in client retention and expansion. Drove adoption of specific products and features within the product, ensuring maximum business benefits for the client. Grew revenue to hit bookings targets by identifying clients that have the opportunity for add on/upsell products, demonstrate those products, then implement them.

AL

Inside Sales Lead

AlsoEnergy

May 2019 - Apr 2022 (2 years 11 months)

Proactively sought new business opportunities by selling solar equipment and software, which captures the data from solar sites of our clients. Identified client needs and developed persuasive proposals to meet needs and opportunities. Used a customer-centric selling approach to continuously prospect new accounts within the assigned cluster and nurturing them through the sales cycle to closure.

C1

Senior Business Executive

C1India

Oct 2018 - Mar 2019 (5 months)

Responsible for working as part of a team to support inside sales representative and building a pipeline of qualified leads to meet business plans and company objectives. Generated new leads via direct B2B engagement including targeted web search, email/telephone. Followed up and qualified contacts from web registrations, promotions, events, and other marketing and sales activities.

LE

Customer Experience Specialist

Lenskart.com

Jul 2016 - May 2018 (1 year 10 months)

Identified sales opportunities and presenting benefits and key features of the product effectively to acquire new business by taking the customer through the sales process. Engaged with customers in a sales environment to drive product sales and knowledge. Demonstrated advanced product knowledge and adhered to all company policies and procedures.

Education

Degrees, certifications, and relevant coursework

Delhi University logoDU

Delhi University

Bachelor of Commerce Honours, Commerce

0

Completed a Bachelor's degree with honours in Commerce. Focused on subjects such as accounting, economics, and business law.

Tech stack

Software and tools used professionally

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Neha Kumari - Client Success Analyst - Rayden Interactive | Himalayas