Ruchita Sharma

Responsible for consultative selling and managing inbound leads. Engaged in prospecting through various channels and qualified leads based on BANT criteria. Provided online demos and handled customer inquiries effectively.

Managed accounts for Microsoft India, focusing on cloud and server solutions. Responsible for subscription renewals, upselling, and cross-selling while supporting the field team with product knowledge and lead management.

Focused on generating business opportunities through high call volumes and appointment setting. Worked closely with marketing to create campaigns and explored the UAE market for ICT services.

Identified and approached key clients for training needs, managed training delivery, and negotiated costs. Supported sales strategies and maintained records for training coordination.

Handled customer inquiries and provided counseling on training programs. Managed database and reporting, while also supporting placement processes and conducting competitive analysis.

Completed a Post Graduate Diploma in Management with a specialization in Retail Marketing, focusing on strategic marketing and management principles applicable to the retail sector.

Earned a Bachelor in Commerce degree, gaining foundational knowledge in business principles, accounting, and finance.

Completed secondary education with a focus on general studies, preparing for higher education.

Completed primary education, laying the groundwork for future academic pursuits.