ANIL BHATT

Generated and qualified high-quality leads, contributing to a 30% increase in qualified leads year-over-year. Collaborated with Account Executives to schedule meetings and advanced deals worth $500K+ in pipeline value. Managed prospecting through multiple channels and maintained Salesforce CRM to track interactions.

Oversaw day-to-day operations and financial performance, resulting in 10% year-over-year growth in revenue. Implemented operational changes that improved overall efficiency and profitability, maintaining strong customer relationships.

Delivered excellent customer service for the USA credit card customer service team, handling complex queries and achieving 95%+ customer satisfaction. Conducted in-depth troubleshooting while maintaining secure customer data.

Successfully recruited healthcare professionals for critical positions across US hospitals, reducing hiring time by 15-20%. Built strong relationships with candidates, assisting with onboarding.

Managed end-to-end sales lifecycle, including cold calling, client meetings, and contract negotiations. Trained and mentored a team of 8 sales professionals, improving team performance by 25%.

Conducted primary and secondary market research, providing valuable insights to senior management and clients. Led projects from research through to final deliverables, ensuring high-quality data analysis.

Completed a Diploma in Computer Application, gaining foundational skills in computer software and applications.

Completed a Bachelor's Degree in Industrial Relations and Personnel Management (I.R.P.M), focusing on human resource management, labor relations, and organizational behavior.