Open to opportunities

neha jindel

@nehajindel

Message

I lead e-commerce and digital transformation, driving enterprise revenue growth.

India

Message

What I'm looking for

I’m looking to lead e-commerce and digital transformation for enterprise clients—scaling teams, driving revenue through data and performance, and owning integrations and change so stakeholders see measurable outcomes.

I am a Senior E-commerce and Digital Transformation leader with 15 years of experience in e-commerce and revenue strategy, including 7 years specializing in SaaS and hospitality technology. I build and scale global teams, and I’m known for turning complex post-acquisition moments into stable, growth-ready operations.

As Director at Cendyn, I lead post-merger integration and change management for enterprise clients—ensuring continuity, platform stability, and satisfaction. I spearheaded post-acquisition migrations and helped build and scale the India e-commerce organization from 1 employee to 80 employees (2021 to 2023).

I also focus on modernization and measurable performance improvement, including integrating AI into daily team workflows to enhance deliverables. I led a company-wide E-commerce Accounts Audit using Salesforce data to unify reporting and eliminate cross-platform discrepancies for better decision-making.

Previously, as Digital Marketing Manager, I headed the Metasearch and Paid Media function, managing 150 global hospitality clients. I owned performance strategy across Google Ads, Meta Ads, Display, and metasearch, and delivered ROI-focused insights using DashThis and data-driven stakeholder collaboration.

Experience

Work history, roles, and key accomplishments

Cendyn Director

Cendyn

Sep 2023 - Dec 2025 (2 years 3 months)

Built and scaled the India e-commerce organization from 1 employee to 80+ employees, leading hiring, structure, and operational processes. Streamlined the DMP onboarding architecture and improved client experience as a Tier-1 escalation point; implemented GenAI content workflows to improve service TAT by 10–50%.

Project Management Salesforce Operations Management Revenue Operations Digital Transformation Digital Marketing Jira ClickUp Hospitality Tech

Digital Marketing Manager

Cendyn

Feb 2019 - Sep 2023 (4 years 7 months)

Headed the Metasearch and Paid Media function, managing 150+ global hospitality clients and owning performance strategy, execution, and reporting across Google Ads, Meta Ads, Display, and metasearch. Drove e-commerce reporting and ROI insights using DashThis, supported upsell opportunities, and mentored team members across geographies.

E Commerce Insights Metasearch & Paid Media Google Ads Meta Ads Display Advertising Metasearch Platforms DashThis Analytics Client Retention Team Mentorship performance reporting

Client Executive

Shells Advertising

Feb 2018 - Sep 2018 (7 months)

Managed 20+ key client accounts and led end-to-end campaign execution, including performance monitoring. Developed and delivered integrated marketing and media strategies across digital and traditional channels.

Account Management Integrated Marketing Media Planning Campaign Execution Performance Monitoring Digital Advertising Traditional Media Client Strategy

Website Analytics Lead

Cendyn

Aug 2017 - Jan 2018 (5 months)

Led Google Analytics implementations for 50+ new enterprise clients to enable data-driven decision-making. Delivered advanced reporting and educated stakeholders to improve analytics adoption and usage.

Stakeholder enablement Google Analytics Web Analytics Implementation Reporting Dashboards Enterprise Tracking Data Driven Decision Making Analytics Training Performance Metrics