Adeola Shodolamu
@adeolashodolamu
Customer support and sales professional transitioning into remote customer experience and virtual assistance.
NigeriaWhat I'm looking for
I’m a customer-focused Sales and Support professional with experience handling inbound and outbound communication across calls and messaging platforms. I manage lead follow-ups, respond to customer inquiries, support order processing, and maintain accurate customer records using CRM tools and spreadsheets.
In fast-paced, target-driven environments, I’ve resolved complaints professionally while strengthening client relationships and driving repeat purchases. I coordinate inspections, support customers through transactions, and keep documentation and office coordination organized to ensure smooth workflows.
Right now, I’m transitioning into remote customer support, virtual assistance, and customer experience roles. I bring strong time management, independent problem-solving, and professional written and verbal communication to help businesses grow while delivering consistently positive customer experiences.
Experience
Work history, roles, and key accomplishments
Sales Representative
Bioharb Global Limited
Jan 2025 - Present (1 year 5 months)
Managed inbound and outbound customer communication by call and messaging, supporting product inquiries, order processing, and post-purchase support. Maintained accurate customer information and sales records using CRM tools and spreadsheets, and resolved complaints while following up to improve satisfaction and retention.
Sales Representative
EliziaClothiers / Loleet Fashion
Jan 2021 - Jan 2023 (2 years)
Responded to customer inquiries with product recommendations, managed customer communication, coordinated orders, and followed up on deliveries. Built repeat-business relationships through professional online and chat-based interactions while maintaining accurate customer-facing communication.
Real Estate Sales Closer
Todavicks Properties
Jan 2020 - Jan 2021 (1 year)
Communicated with prospective clients to understand property preferences, coordinated inspections, and maintained consistent follow-ups with leads and clients. Provided administrative support, including documentation and organized client and transaction record keeping to support smooth workflow.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Bachelor of Arts, Religious Studies
2025 -
Pursuing a Bachelor of Arts (B.A.) in Religious Studies at Olabisi Onabanjo University starting in 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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