I’m looking for a remote, flexible role that allows me to use my skills in communication, customer service, and content creation. I thrive in positions where I can support clients, build relationships, and contribute creatively while maintaining a healthy work-life balance.
Natalie Louimar
@natondeck
Results-driven professional with 10+ years of experience in customer service, retail, admin support, and client relations.
What I'm looking for
Content creator and experienced professional with 10+ years in customer service, sales, retail operations, and administrative support. I specialize in communication, client relations, and delivering high-quality customer experiences in fast-paced environments.
Alongside my professional background, I create digital content and collaborate with brands, focusing on social media marketing, audience engagement, and authentic storytelling across platforms like TikTok and Instagram. I enjoy building creative campaigns, connecting with audiences, and helping brands grow their online presence through relatable and engaging content.
I’m interested in roles that combine communication, creativity, and client-facing work, especially in customer experience, social media, brand partnerships, and marketing support.
Experience
Work history, roles, and key accomplishments
UGC & Short-Form Creator
Freelance
Jan 2019 - Present (7 years 5 months)
Created short-form promotional and lifestyle video content for social media, including product-focused UGC in authentic, engaging formats. Edited and optimized videos for Instagram and TikTok while collaborating on paid and organic brand partnerships.
Lumber Associate
Assisted customers in the lumber and building materials department with product selection and project needs while maintaining safety and cleanliness standards. Loaded, organized, and stocked inventory using equipment such as forklifts and pallet jacks.
Operated Class A CDL vehicles to deliver freight safely and on time while following DOT regulations and HOS rules. Completed pre-trip and post-trip inspections, managed route planning, and maintained delivery documentation.
Community Associate
Regus
Feb 2020 - Dec 2020 (10 months)
Delivered customer service by onboarding members and managing daily office operations. Coordinated community events to increase engagement and retention and handled facilities management, reservations, billing inquiries, and administrative support.
Store Associate
ALDI
Jun 2019 - Feb 2020 (8 months)
Provided customer service, processed transactions, and maintained store cleanliness. Managed inventory by restocking and reporting discrepancies while following cash handling procedures and company compliance standards.
Assisted customers to ensure a positive shopping experience while maintaining shelf organization and cleanliness. Restocked shelves, rotated inventory, and operated material-handling equipment while following safety protocols.
Provided guest services by helping customers with shopping needs and product selection. Maintained visual merchandising standards including planograms and supported cashier, order pickup, Drive-Up, and general guest service duties.
Education
Degrees, certifications, and relevant coursework
Indian River State College
Associates Of Arts, Education
Tech stack
Software and tools used professionally
Google AdSense
Facebook Ads
Twitter Ads
Google Tag Manager
Google Cloud Platform
GitHub
Google Docs
Mailchimp
Gmail
Google Drive
Google Fonts
Google Analytics
Facebook Pixel
Adobe InDesign
JavaScript
HTML5
Java
Google Maps
Google Workspace
Google reCaptcha
WordPress
Google Sheets
TypeScript
Tweetdeck
Amazon Web Services (AWS)
Google Ads
Airtable
LinkedIn Ads
CapCut
Availability
Location
Authorized to work in
Portfolio
natondeckugc.my.canva.siteSalary expectations
Social media
Job categories
Skills
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