Looking for a job

Natasha Hamilton

@natashahamilton

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Certified medical administrative assistant with strong healthcare and childcare experience.

United States

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What I'm looking for

I seek a patient-focused medical administrative role where I can apply CMAA skills, manage front-office operations, and grow professionally in a collaborative clinical team.

I am a detail-oriented Certified Medical Administrative Assistant with a strong foundation in healthcare administration and front-office operations. I bring hands-on experience managing patient records, scheduling appointments and procedures, and handling medical billing and insurance authorizations.

My background includes remote customer service and multiple childcare and teaching roles, where I developed exceptional communication, multitasking, and problem-solving skills. I excel at maintaining confidentiality, using EMR systems, and ensuring HIPAA compliance.

I have led classroom activities, coordinated care for infants and toddlers, and supported clinical workflows in fast-paced environments. I consistently focus on delivering excellent patient and family experiences while ensuring efficient clinic or classroom operations.

I am committed to continuous professional growth, evidenced by recent certifications in CMAA, CPR, and First Aid, and I seek roles where I can apply administrative healthcare skills alongside a compassionate, patient-centered approach.

Experience

Work history, roles, and key accomplishments

Current

Remote Customer Service Rep

Current

Transworld System, Inc

Sep 2024 - Present (1 year)

Handle customer inquiries and delinquent account resolutions remotely, ensuring accurate documentation and adherence to state and federal compliance while guiding payment processes.

Customer Service Documentation Compliance Payment Processing Communication Remote Support

Current

Classroom Teacher / Care Coordinator

Current

Honeydew Cortelyou

Aug 2022 - Present (3 years 1 month)

Provide care and tailored learning activities for children aged 1–3, monitor health and behavior, maintain records and attendance, and coordinate daily educational and safety procedures.

Lesson planning Child Monitoring Record keeping Safety Compliance

Daycare Worker

Bumble Bee Daycare

Oct 2021 - Jul 2022 (9 months)

Cared for infants aged 0–2, developed scheduling documents and educational activities, and facilitated communication between parents and staff to maintain a safe nurturing environment.

Scheduling Development Activities Record keeping

Volunteer Home Health Aide

Home Health

Feb 2016 - Sep 2018 (2 years 7 months)

Provided personal care and meal preparation for an elderly client, coordinated with insurers on billing, monitored health changes, and assisted with mobility and therapy exercises.

Personal Care Mobility

Substitute Teacher / Assistant

Childcare Staffing Inc

Sep 2016 - Mar 2018 (1 year 6 months)

Supported classrooms for children up to age 4 by developing activities and routines, maintaining safety and cleanliness, and assisting with assessments and progress tracking.

Development Activities Progress Track

Teacher Assistant

Blue Star Academy

Apr 2015 - May 2016 (1 year 1 month)

Assisted lead teacher in classroom management and lesson plan development, promoted age-appropriate activities, and engaged children in interactive learning experiences.

Classroom Management Student Engagement Assistive Instruction

Lead Infant Teacher

Avalon

Mar 2015 - Apr 2015 (1 month)

Led infant classroom activities, designed developmentally appropriate curriculum, monitored progress, and conducted parent-teacher meetings to discuss child development.

Infant Education Curriculum Design Safety Oversight

Education

Degrees, certifications, and relevant coursework

Stepful / National HealthCareer Association

Certified Medical Administrative Assistant, Medical Administrative Assistance

Completed Certified Medical Administrative Assistant (CMAA) training and certification through Stepful and the National HealthCareer Association in 2025.