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@ashleyramirez2
Dedicated administrative professional with extensive healthcare experience.
I am a dedicated and versatile administrative professional with over four years of experience in healthcare and customer service roles. My expertise lies in managing patient services, conducting health assessments, and providing compassionate, client-centered support in fast-paced environments. I have a proven ability to handle complex administrative tasks, manage schedules, and facilitate effective communication with patients, clients, and team members.
Throughout my career, I have demonstrated exceptional organizational skills and a commitment to improving service quality. At Adelante Healthcare, I efficiently managed client appointments and enhanced service efficiency through meticulous documentation and coordination. I also supported the WIC Program Regional Coordinator with various administrative responsibilities, showcasing my adaptability and attention to detail.
In addition to my healthcare experience, I have worked as a Teacher Assistant, where I tailored lesson plans to meet individual needs and maintained a safe learning environment. My diverse background in both healthcare and education equips me with a unique perspective and a strong foundation in client interaction and service delivery.
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Work history, roles, and key accomplishments
Adelante Healthcare
Nov 2022 - Jun 2024 (1 year 7 months)
Professionally handled incoming calls, message-taking, and call redirection to ensure smooth communication across departments. Scheduled and rescheduled client appointments, managed enrollments, and verified income documentation, enhancing service efficiency. Coordinated office supply orders to maintain an organized and well-stocked work environment.
Jumpstart ChildCare
Sep 2020 - Oct 2022 (2 years 1 month)
Assisted the Lead Teacher in tailoring lesson plans to meet the individual needs of each child, in alignment with Arizona state educational standards. Maintained a clean and organized classroom consistent with Arizona’s health and safety standards for early childhood education, ensuring a safe environment for all children. Facilitated children’s transitions by organizing regular visits to new clas
Target
Sep 2019 - Aug 2020 (11 months)
Provided customer service, go backs, greeted customers zoning, stocking inventory to maintain a safe and clean environment. Assisted team members when necessary, in handling cash registers, organizing inventory room, labeling products, and cleaning up. Rang up purchases for customers while promoting store credit cards and reward programs.
Medi WeightLoss
Sep 2019 - Aug 2020 (11 months)
Roomed patients, obtained vitals, patient history, and documented the reason for seeking care. Managed patient check-in and check-out processes to ensure smooth office visits. Performed EKGs on patients as needed.
Degrees, certifications, and relevant coursework
Medical Assistant Diploma, Medical Assisting
2016 - 2016
Completed a diploma program focused on medical assisting. Gained skills in patient care, administrative tasks, and clinical procedures relevant to a medical office setting.
High School Diploma, General Studies
2011 - 2011
Obtained a high school diploma.
Software and tools used professionally
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