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JV@jeaneshvega
Customer service oriented professional with medical administrative expertise.
United StatesI am a dedicated customer service professional with a strong background in medical administration. My experience includes working as a Health Care Representative, where I effectively assist members with their insurance plans and healthcare needs. I pride myself on my ability to communicate clearly and compassionately, ensuring that every interaction is positive and productive.
Throughout my career, I have demonstrated my commitment to maintaining high standards of patient privacy and confidentiality, adhering to HIPAA regulations, and ensuring compliance with medical laws and ethics. My academic achievements, including recognition on the Dean's List, reflect my dedication to excellence in my field. I am also bilingual, fluent in both English and Spanish, which allows me to connect with a diverse range of patients and colleagues.
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Work history, roles, and key accomplishments
Results Cx
Jul 2024 - Present (1 year 4 months)
Reviewed and processed change requests for member insurance plans. Assisted members with healthcare screenings, appointment scheduling, and finding in-network primary care physicians.
Kids Academy Childcare
Aug 2023 - Present (2 years 3 months)
Ensured the health and safety of children under care. Established appropriate limits to provide a fun, safe, and positive experience for children.
The Ark Christian Academy
Feb 2021 - Present (4 years 9 months)
Maintained a high priority on the health and safety of children. Communicated effectively with parents or guardians regarding daily activities, behaviors, and related issues.
RaceTrac Petroleum
Jun 2019 - Present (6 years 5 months)
Provided excellent customer service in a fast-paced retail environment. Handled cash transactions and maintained a clean and organized workspace.
Degrees, certifications, and relevant coursework
UAAssociate of Science Degree, Health Sciences – Medical Administrative Assistant
Grade: High Academic Honors Recognition/Dean’s List/ Honor Roll
Activities and societies: High Academic Honors Recognition/Dean’s List/ Honor Roll.
Completed an Associate of Science Degree in Health Sciences with a focus on Medical Administrative Assisting. Gained expertise in medical terminology, patient processing, medical records management, and HIPAA compliance.
UACertificate, HIPAA Essentials for Healthcare Professionals
Obtained a certificate in HIPAA Essentials for Healthcare Professionals, demonstrating a strong understanding of patient privacy and confidentiality regulations.
Software and tools used professionally
United StatesYou can contact Jeanesh and 90k+ other talented remote workers on Himalayas.
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